Privacy policy

Data controller

SAS Story's Immobilier, 9 rue du Fauconnier, 75004 Paris. Contact about your data: contact@storys-international.com.

Data collected and purposes

Site forms (contact, valuation, property management, concierge, stay, application): name, email, phone, message, address of the property where relevant, page of origin. To answer your request and, if you asked us to, support you in your project (art. 6.1.b GDPR, pre-contractual measures).

Property alerts: your criteria and contact details, to send you matching properties (art. 6.1.a, consent, which you can withdraw at any time using the link in every email).

Clients under mandate (sale, letting, management, concierge): the data needed to carry out the mandate and to meet our legal obligations, in particular accounting, tax and anti-money-laundering obligations (art. 6.1.b and 6.1.c).

Google reviews: the site displays reviews published on our Google listings, with the name given by their author (art. 6.1.f, legitimate interest).

Security: our host processes technical data, such as the IP address, to serve the site and protect it from attacks (art. 6.1.f).

Retention periods

Requests not followed up: 3 years from the last contact. Clients: the term of the mandate, then 5 years (civil limitation period); accounting records: 10 years. Alerts: until you withdraw your consent.

Recipients and processors

Your data is intended for the Story's team handling your request. It is never sold. Processors: Cloudflare (hosting of the site and the database), Microsoft (email). Some may process data outside the European Union, with the safeguards provided by the GDPR (standard contractual clauses, EU-US Data Privacy Framework).

Cookies and audience measurement

The site uses no advertising cookies. Audience measurement, if enabled, is cookie-free and aggregated. Your favourites are stored only on your device.

Your rights

You have the rights of access, rectification, erasure, restriction, objection and portability, and the right to set instructions on what happens to your data after your death. Write to us at contact@storys-international.com. You may also lodge a complaint with the CNIL, the French data protection authority (cnil.fr).